As part of working at the info desk at the DevNet zone, another common question I get is: “How can I find (DevNet team member)?  I need to talk to them about (product name).” Sometimes you can get lucky and I happen to see them walk by, but most of the time you are not. Sorry, I might kn…

Guest blog by: Paul Bibby Solutions Engineer ResponseTap     Enabling conversations that get to the point of sale faster Imagine if you could connect a caller’s online website journey to their phone call. As soon as a contact center agent answers the call, they’re presented with valu…